The more I talk with Hurricane Ike victims, the more I hear the same story regarding the run-around they’re getting from their insurance company.  Most people are faced with constant frustration from their insurance company in the form of a revolving door of adjusters, constant requests for more information and documentation, and unreturned phone calls.  Unfortunately, many of you are not alone in fighting the battle against your insurance company to get your hurricane claim paid.  I see over and over common claims handling practices implemented by insurance companies to cause frustration. They do this in the hopes that homeowners will simply give up.  When you give up, the insurance company wins.  I would like to hear from you on this type of insurance practice.  Please share your story with me. Your story can make a difference.

Has anyone out there heard of  the Texas Windstorm Insurance Association? We are getting calls from homeownwers who have been denied the money they’re owed because the windstorm carrier says their home was damaged by flood and the flood carrier says their home was destroyed by wind. If your home suffered both flood and wind damage, we want to hear your story.  Tell us if your windstorm coverage carrier is using flood as an excuse not to pay you what you are owed on your wind claim.

TWIA covers the Texas Gulf Coast counties of Aransas, Brazoria, Calhoun, Cameron, Changers, Galveston, Jefferson, Kenedy, Kleberg, Matagorda, Nueces, Refugio, San Patricio and Willacy. 

TWIA also covers designated communities in Harris County that are east of State Highway 146.  (Pasadena, Morgan’s Point, Shoreacres and La Porte.)