It’s now been over a year since Ike attacked our area and still the effects are harshly felt by so many of our neighbors. I frequently get calls from people who are still struggling with their Hurricane Ike claim and are still trying to work with their insurance company to get what they are owed. It is unconscionable that so many people are still waiting for their adjusters and insurance companies to “do the right thing.”

 

I have heard hundreds of insurance company excuses as to why insurers continue to stall and delay payments on valid claims. Adjusters say they need more documentation. Or insurance representatives will tell you that they are waiting on reports from third parties. Some insurance companies have even told their insureds that it was their job to “prove” their claims; despite the fact that it is the insurance company’s responsibility to investigate the claim. By now, if your insurance company was going to pay you what you are rightfully owed, they would have done it already.

 

I understand and respect those who want to give their insurance company every opportunity to honor their contractual obligations before getting a lawyer involved. But if you’re still getting the runaround over a year later, I want to hear about it.

 

Post by Donivan Flowers, Mostyn Law Firm Attorney

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